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Dec 4, 2008

Any questions?

There are questions from pro-shop customers, and then there are questions.

"What's your cheapest gun?"

This one causes me to stutter every time, as I force back an appalled, "I DON'T SELL CHEAP GUNS." Counting to ten really does help. Once I calm down and correct the customer with, "Well, my least expensive gun is..." I'm good to go.

Another question; "Which one is the best gun?" often ends an hour latter with half a dozen markers and twice that number of accessories piled on the counter - the result of me telling the customer, "The best gun is the one that 'fits' you best."

I'm a terrible barrel salesman. When I'm asked, "Will a better barrel make my gun more accurate?" I launch into barrel physics and barrel voodoo and usually end up talking the customer out of a sale.

And then there's, "What's wrong with this gun?"

"Operator error," I have found, is not the most customer friendly response.


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