Back again. So what?
I started writing here because I thought it might be therapeutic. A way to let off steam. A chance to get past some of the nonsense.
Thursday afternoon the phone rings...Ring. Ring."Good afternoon, T-Square Paintball."
"Hi, I need to make a reservation for a group to come out to play paintball on Saturday."
"Oh, I'm sorry ma'am but we are booked solid this Saturday."
"How about early in the morning?"
"Sorry, ma'am. But we are booked solid."
"Do you have any openings later in the afternoon?"
"No, ma'am."
"But I all ready invited everyone. It's a birthday party for my son!"
"Sorry, ma'am. Can we set you up for another weekend?"
"No you can not set me up for another weekend. You can check your calendar and find me a time for this Saturday!"
"Ok. Let me check.... Nope, nothing open this Saturday."
"What kind of stupid place are you running out there?"
CLICK!
Another happy customer......!
And then there's Saturday morning, 10:30, an hour and a half before we open. A lady and 6 kids are outside banging on the Pro-Shop door.
"Hello! HELLO! I brought some kids that want to play."
"Sorry, ma'am. We're not open yet."
"But we're here. Can they start early?"
"Ma'am we are not ready yet. My refs are still setting up the field and equipment."
"Still setting up? Well you need to get some competent workers."
(My field manager almost went over the counter after her!)
Another day in paradise!
