Communication breakdown...
Moms. Dads. Don't put your 10 year olds on the phone to ask questions or for directions. It's not cute. I'd love to help little Tommy develop his phone skills but I really don't have time to repeat myself a half dozen times while your child translates back and forth between us. I'm going to end up talking to you anyway. And chances are I'm not going to be in the mood to deal with your flustered, impatient attitude toward my inability to give little Tommy clear and precise information.