Everyone's got one...
I have allot of personal opinions about paintball and seeing how they are opinions I certainly don't expect anyone to take them for gospel. But I have to wonder sometimes. Had a young man and his Dad in the shop a few days ago. The boy asked for a particular gun by name. After telling him (with Dad within earshot) why I don't stock that gun and how it's unreliable and not very maintenance friendly he looked at his Dad and said, "Let's go see if they have it at (insert competitor's name here)!
The situation got me to thinking so I put together a poll. It's a bit self serving and I don't put much stock in polls - they are after all, personal opinions, but it might be nice to see what you think.
3 comments:
Sure, you may have lost a sale but you have to think about the long run. If it's unreliable and not very maintenance friendly then it's not going to look good for you later on. It may come back repeatedly for repairs. The buyer may comment to people about your establishment selling them a poor gun, even though you told them up front. I think you made the right decision. Plus think of the ridiculous overhead you would have if you stocked everything!
Tough call
BAD MOVE
-Lost a sale
GOOD MOVE
-If you offer in house warranty on gun, you could end up losing
-If player is new and can't maintain marker, the sport possibly lost another one
From a "salesman's" point of view, i think you dropped the ball.
It's great that you stick to your guns and don't carry crap. But, why didn't you try to sell him on another, better marker that you do carry? You know, convince them that what you do have is what they should really get.
Who knows, maybe you did and that just didn't do it for the kid and his dad, but you you didn't mention doing so in your story.
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