I want what I want...

I chatted about this in an earlier post - how it frosts my behind to place a pro-shop order and have that order filled from multiple locations. The combined shipping is always more than if it was all shipped from one location.

Recently I ordered 26 items from one of my major suppliers. I received 6 of them. Thinking the rest of the order might arrive on a different shipment I waited a couple of days before I called to find out what happened to the rest. The explanation - the twenty items were out of stock!

Ten of those items were ordered from a sales flyer. I understand how sale items can fly off a shelf. First come first serve. But the other items? Packs. Goggles. An HPA tank! Not exactly uncut diamonds or uranium ore.

Not the service I expect from one of the "big boys." And to add insult to their inefficiency I placed an order from two other suppliers on the same day and they both came through 100 percent. AND this big boy supplier comes up short on nearly every order I make from them. If it wasn't for the big boy having decent stuff that my customers want I would say the heck with them.

And to add insult to my injury this same supplier announce today in a press release the hiring of two new employees. They are not going to have much to sell if they are sales people. Maybe, with a little luck, they are logistics specialists.

I can understand shipping paint from multiple locations. (Another post entirely. I hardly ever find 80 cases of anything from a single location.) I want the paint to arrive fresh with as little road rash as possible. But the hard goods? I don't need overnight delivery. I just want one shipping charge and a complete order.

I really don't think that's to much to wish for.